Once repaired, you should be able to access your external drive as normal. If Disk Utility finds any errors, you’ll be alerted and prompted to run Disk Repair.Once mounted, click the First Aid icon - this checks the drive for errors and tries to repair it if necessary.Click Mount if your Mac hasn’t already mounted the drive.If it doesn’t appear here, you’ll have to try another one of our fixes. Select the external drive from the list of external drives on the left-hand side of the app.The easiest way to do this is to access Spotlight (Command + Spacebar) and search for Disk Utility. ![]() This could make the disk unreadable, but depending on the level of corruption, you might be able to use Apple’s Disk Utility to try and repair it. If your external drive isn’t recognised on any Mac or PC, chances are there might be digital damage. If it works, then you know what you need to do: reformat the external hard drive. ![]() To confirm whether this is the case, try accessing the external drive from a Windows PC. But, if it’s still unmountable on another Mac, the problem could be the file format. If it successfully mounts with the other Mac, you know it’s a problem with your Mac specifically - possibly the port you used to connect the drive. There might be an issue with your Mac, so we’d recommend trying to access the external drive on another Mac if possible. If this was already enabled, it’s time to move on to our next fix. ![]()
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